Shipping from Canada

Canada: Shipping

How to Include Flat Shipping Costs in your Listing:

1. When you list your item using eBay’s Sell Your Item form or Turbo Lister, go to the Shipping (Domestic) section and choose “Flat” in the drop down menu.

2. For domestic shipping, select up to three Canada Post services you’ll be shipping the item with and enter your flat shipping costs. Click “Research rates” for help on Canada Post services and shipping costs.

Select Canada Post Expedited Flat Rate Box* (under Services):

  • Regional Flat Rate C$8.66
  • National Flat Rate C$11.66
3. For US & international shipping, select up to three Canada Post services you’ll be shipping the item with and enter your flat shipping costs. Click “Research rates” for help on Canada Post services and shipping costs.NOTE: eBay requires sellers to have a feedback score of 10 to ship internationally!

Select Canada Post Expedited Flat Rate Box USA* (under Services):

  • USA Flat Rate C$16.66

That’s it! Buyers will be able to view your flat shipping costs in your listing’s Shipping and handling section.

* The Flat Rate Box must be used with a Flat Rate Box shipping label created, purchased and printed through eBay’s Online Shipping tool. The Flat Rate Box has a maximum weight limit of 5 kg.

How to include Calculated Shipping Costs** in your listings:

1. When you list your item using the Sell Your Item form or Turbo Lister, go to the Shipping (Domestic) section and choose “Calculated” in the drop down menu.

2. Enter the packaged item’s weight and dimensions (length, width and height).

3. Select the Canada Post service(s) you’ll be shipping the item with. To view correct shipping costs for various Canada Post services, click “Research rates”.

4. Enter a handling fee, if desired (buyers will see one combined total shipping cost).

5. Go to the Shipping (International) section, choose “Calculated” in the drop down menu.

6. Select the “Ship to” location (Worldwide is recommended), and select the Canada Post US and international service(s) you’ll be shipping the item with. To view correct shipping costs for various Canada Post services, click “Research rates”.

 

eBay does the rest! Shipping rates within Canada, from Canada to the US, and to international destinations, will be calculated accurately and quoted to buyers in your listings and eBay search results.

** Shipping rates quoted are derived by adding postage fees and fuel charges (obtained from advertised Canada Post consumer, non-discounted retail rates, along with applicable taxes on postage), plus handling charges. Quoted rates assume the accuracy of information provided by the user. Canada Post advertised quotes are estimates and subject to adjustment by Canada Post. Actual shipping rates may vary.

About Flat Rate Box Shipping Service

Canada Post’s Expedited Parcel and Expedited Parcel-USA services are available at one of three flat rates to ship the Flat Rate Box.

Canada Post’s Expedited Parcel service includes:

  • Reliable delivery to every address in Canada, including post office boxes
  • Tracking and Delivery Confirmation
  • On-time delivery guarantee
  • Coverage for loss or damage up to C$100
  • Ability to purchase additional coverage for loss or damage up to C$5,000

You can track and confirm delivery of your shipment online. Once you have printed your Flat Rate Box shipping label through eBay, a confirmation email is automatically sent by PayPal to you and your buyer. The email includes your shipment’s tracking number and a tracking link to check the shipment’s status. You can also track your shipment online from My eBay (Items I’ve Sold view, under Action, click “View Shipment Status” in dropdown menu) and your PayPal account (under Action, click “Check Shipment” link). All links will automatically take to you to the Canada Post ‘Track a Package’ page on their web site, and you can view your shipment’s information and delivery status.

Your Flat Rate Box shipment contains a bar code which is scanned and tracked by Canada Post at the following stages of delivery:

  1. When the Flat Rate Box shipping label is created electronically by you, using eBay’s Online Shipping tool.
  2. When the shipment is first accepted by Canada Post (automated post offices and postal facilities).
  3. When the shipment enters the postal facility where it is being sorted and directed to its proper destination.
  4. When it reaches the final stages of the delivery process and is “Out for Delivery” by a letter carrier or driver.
  5. When it is successfully delivered.

Note: Depending on the means by which the Flat Rate Box shipment was handed off to Canada Post and the number of steps the Flat Rate Box shipment may take through the Canada Post network between its origin and its destination, some of the scanning steps may not be necessary, or scanning capabilities may not exist.

Expedited Parcel has an on-time delivery guarantee and delivers the next business day locally, 1 to 3 business days regionally, and 2 to 7 business days nationally between major urban Canadian centres.

About Flat Rate Box Shipping Service

Expedited Parcel-USA has a delivery expectation of 6 to 12 business days from major urban centres in Canada to major urban centres in the United States (some exceptions apply). These service standards are not guaranteed.

You can purchase the Signature option for Expedited Parcel for an additional cost of C$1.50 for Flat Rate Box shipping labels within Canada. However, you cannot purchase the Signature option for Expedited Parcel-USA Flat Rate Box shipping labels to the United States.

Canada Post: Selecting Shipping Services

Canada Post offers Canadian eBay sellers a wide variety of domestic, US & international shipping services. When using eBay’s Online Shipping, you can offer your buyers a number of services to choose from, from economical to fast and fully featured.

Canada Post-eBay Flat Rate Box, exclusively available through eBay’s Online Shipping tool – Three convenient flat rates for your shipping needs: Regional, National and USA. If it fits, it ships! – up to 5 kg (11 lb).

Service Options with eBay’s Online Shipping

Services to Canada

Xpresspost™: Provides fast, guaranteed on-time delivery at a much lower cost than courier. Maximum weight – 30 kg.
Expedited Parcel™: A cost effective, ground parcel shipping service with delivery confirmation and guaranteed on-time delivery.  Maximum weight – 30 kg.
Canada Post-eBay Flat Rate Box available to order for the Expedited Parcel service (note: maximum weight – 5 kg).
Regular Parcel: : An economical ground shipping service with delivery confirmation. Note that delivery confirmation is only included when regular parcel service is purchased online. Maximum weight – 30 kg

Services to the US

Xpresspost™ – U.S.A.: Provides fast, guaranteed on-timed delivery at a much lower cost than courier to every address in the US, including P.O. boxes. Maximum weight – 30 kg.

Expedited Parcel™ – U.S.A.:A cost effective, ground parcel shipping service with delivery confirmation to every address in the US, including P.O. boxes. Maximum weight – 30 kg.
Canada Post-eBay Flat Rate Box available to order for the Expedited Parcel-USA service (note: maximum weight – 5 kg).
Small Packet™ – Air or Surface:An economical shipping service for small, lightweight items to the US. Maximum weight – 1 kg.Light Packet™ – U.S.A:An economical shipping service for small, lightweight items to the US. Maximum weight – 500 grams.

 

Services to Other International Destinations

Xpresspost™ – International : Provides fast, guaranteed on-time delivery at a much lower cost than courier to participating countries . Maximum weight – 30 kg, depending on the destination.

Small Packet™ – Air or Surface :An economical shipping service for small, lightweight items to international destinations. Maximum weight – 2 kg.

Light Packet™ – International :An economical shipping service for small, lightweight items to international destinations. Maximum weight – 500 grams.

 

Service Features
A feature is provided automatically as part of the basic Canada Post shipping service.

Delivery Confirmation
Included with all Canada Post services (with the exception of USA and International Small Packet™ and Light Packet™ services) with eBay’s Online Shipping. This service feature provides confirmation that the item arrived at its destination. Upon delivery, or attempted delivery, the item Identification Number is scanned and the date captured. The information is usually available after the item is delivered by noon the next business day.

On-time Delivery Guarantee
Included with select services only.* Canada Post offers replacement service or credit equivalent to the shipment charges if the published delivery service standards are not met and in accordance with the General Terms and Conditions . For Xpresspost-USA and Xpresspost-International the addressee’s address and phone number must appear on the item, otherwise the guarantee will be void.

Insurance Coverage
Coverage for loss or damage up to $100 is included for all domestic & most international shipping services, dependent on destination*.
Service Options
There are a variety of shipping options that can be purchased at an additional charge.

Insurance Coverage
You can purchase additional insurance coverage on most services (with the exception of USA and International Small Packet™ and Light Packet™ services). Additional Coverage is available up to C$5,000 for domestic shipments, and up to C$1,000 for US and International shipments*.

Signature Confirmation
Canada Post obtains an image of the buyer’s signature upon delivery. Available for domestic shipments only.

Signatory Name
For Xpresspost-International, customers can request a signature on items to certain destinations, for a fee. Following delivery, the name of the person who signed for the item will be posted on the Canada Post website.

How to Print a Canada Post Shipping Label after your item sells

From My eBay
1. Go to the “Items I’ve Sold” view in My eBay, check off each item you would like to ship, then select “Print Shipping Labels.” You will be asked to log into PayPal.
2. Create your Canada Post shipping label by choosing a shipping service, entering your package’s weight and dimensions, and adding any options to your shipment.
3. Enter Customs details (only for US and international shipments).
4. Confirm shipping details and pay shipping costs with PayPal.
5. Print your shipping label.

From PayPal
1. Go to the Account Overview page or Post-Sale Manager, and click “Ship” for the item.
2. Create your Canada Post shipping label by choosing a shipping service, entering your package’s weight and dimensions, and adding any options to your shipment.
3. Enter Customs details (only for US and international shipments).
4. Confirm shipping details and pay shipping costs with PayPal.
5. Print your shipping label.